Housing and Resource Manager
Job ID 4462 // Posted January 12, 2021

Responsible for the oversight and management of the Rapid Rehousing, and the Transitional Housing program and staff.   

Illustrative Duties: 

  • Manage the following Programs: Rapid Rehousing and Transitional Housing. 
  • Hires, trains, and evaluates housing advocates. 
  • Available for on-call responsibilities to include coming in after hours if needed.  
  • Complete Timesheets, mileage forms, PPR’s, program reports, data collection, and other  necessary forms and reports relevant to this role. 
  • Maintain CASA’s resource directory in conjunction with the Non-Residential Manager 
  • Provide housing case management, support, advocacy, and crisis intervention to survivors of domestic violence and their children. 
  • Track housing placement. 
  • Assist participants directly within each housing program with obtaining rental assistance, processing referrals to various housing programs, and requesting housing vouchers. 
  • Assist participants as needed during their move into permanent housing in collaboration with the advocates and volunteers. 
  • Carry an assigned caseload and maintain contact as directed by the Senior Manager of Program Services.Maintain relationships with community partners to bring in life skills classes or workshops related to; basic computer skills, budgeting, credit repair, housing assistance, interview techniques, resume writing, cooking, and other relevant services for survivors of domestic violence 
  • Complete Victim Compensation Applications with participants as needed to assist with relocation expenses.   
  • Perform monthly record keeping and statistical tasks as assigned. 
  • Post an uptodate schedule of events, job fairs, and workshops for participants. 
  • Provide assistance with oversight of  the resource center. 
  • Assist in arranging transportation to attend job fairs and job  interviews. 
  • Responsible for timely completion of all paperwork and data entry.   
  • Attend team meetings as requested by the Senior Manager of Program Services.  
  • Ensures the ordering of necessary supplies for the housing programs and resource center is complete. 
  • Responsible for maintaining relationships with community partners that provide services by attending housing and resource centered meetings as requested by the Senior Manager of Program Services. 
  • Complete the HUD and other necessary housing reports. 
  • Perform ongoing case file reviews to ensure quality and consistency. 
  • Conduct ongoing bi-weekly meetings with the housing advocates.   
  • Develop and maintain a housing department manual for each program. 


  • Understand and abide by CASA’s Confidentiality Policy at all times and respect boundaries. 
  • Demonstrate a commitment to treat residents, volunteers, and co-workers in a respectful manner at all times. 
  • Assist participants with completion of responsibilities involving community living and household skills, as necessary. 
  • Attend scheduled staff meetings and residential case conferences in order to provide and receive input for program development; attend and participate in all training. 
  • Assist with training and supervision of volunteers and interns. 
  • Agree to work a flexible schedule , which may include changing shifts and on-call responsibilities to ensure 24-hour coverage, due to illness, absence, or vacation other staff members. 
  • Meet annual training requirements.  
  • Complete special projects and presentations, as requested by the Sr. Manager of Program Services. 
  • Complete other duties as assigned. 


  • Possess a Bachelor’s degree in related human services or equivalent life experiences preferred. 
  • Management experience preferred.  
  • Experience working with survivors of domestic violence or other crisis experience. 
  • Demonstrate knowledge of current community resources and have the ability to maintain working relationships with agencies. 
  • Agree to drive agency vehicles, as needed. 
  • Ability to function independently and work cooperatively as a member of a team. 
  • Possess a valid Florida State Drivers License to be verified annually. 
  • Possess the ability to climb stairs and lift at least 50 pounds. 
  • Agree to participate in a background check upon employment. 
  • Drop files here or
    Upload Your Resume in PDF or .docx format

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