The Outreach Advocate will provide direct services to survivors of domestic violence; which includes providing crisis intervention, safety education, information and referral, and criminal and civil justice advocacy.
- Provide domestic violence crisis counseling services in person and over the phone.
- Provide survivors with support, resources, referrals, safety plans, injunction assistance, and advocacy services.
- Participate in any outreach related activities as assigned by the Non-Residential Advocate Manager.
- Initiate and complete intake documents and all necessary paperwork for the participant files.
- Complete all required paper work and data entry in a timely manner.
- Schedule intake appointments for the Outreach Advocate Team.
- Work with program participants to assist them in assessing their needs, developing and implementing goals, and offering case management services.
- Provide victim compensation application assistance.
- Provide address confidentiality program assistance.
- Complete annual training requirements.
- Host a support group as needed.
- Complete other duties as assigned by the Non-Residential Advocate Manager.
- Responsible for understanding and acting in accordance with CASA policies.
- Work with volunteers collaboratively in order to enhance program services.
- Regular work attendance including punctuality.
- Attend staff meetings and trainings.
- Bachelor’s degree in related human services or has equivalent life experience preferred.
- Experience working with survivors of domestic violence or other crisis experience preferred.
- Knowledge of community resources and the ability to maintain working relationships with other agencies.
- Ability to lift up to fifty (50) pounds.
- Ability to work a flexible schedule.
- Willingness to drive agency vehicles as needed.
- Ability to function independently and work cooperatively as a member of a team.
- Valid Florida State Driver’s License to be verified annually.
- Participate in a background check and fingerprinting upon employment