To provide support to youth and families residing at shelter with childcare, youth support groups, crisis counseling, safety planning, basic needs, and resources.
FLSA: Non-Exempt, Full Time
- Provide crisis intervention, safety planning, and support to youth and their parents who are residing at shelter.
- Provide survivors and their children with child care, basic needs, and resources.
- Create and maintain a safe and comfortable environment for children and their parents in all designated areas for youth.
- Assist in developing and administering an interactive youth programming schedule that includes activities that foster interaction, communication, creativity, learning and support.
- Complete youth and family intakes, assessment forms, safety plans, and other necessary documents for the youth files.
- Facilitate youth support groups.
- Facilitate events and activities with survivors and their children.
- Accompany survivors and their children to appointments with other agencies, as necessary.
- Complete the youth center daily checklists.
- Effectively respond to crisis situations in shelter per CASA policies.
- Provide individualized interaction and crisis counseling with the children, including understanding their reactions to domestic violence.
- Maintain record of daily activities of each child and enter the information into the appropriate database.
- Coordinate transportation for survivors and their children in CASA vehicles as necessary, or provide planning routes to utilize the bus system.
- Prepare rooms to receive new intakes by stocking with necessary supplies and ensuring rooms are in order and ready for the individual or family.
- Perform tasks related to exits, including packing and storing of belongings as needed.
- Maintain cleanliness and upkeep of all areas inside and outside that are designated for use by children.
- Assist in enrollment of children in schools and/or daycare as needed.
- Prepare food, serve, and feed children and families.
- Clean rooms and family suites as needed.
- May provide back up to crisis hotline as needed.
- Participate in staff meetings.
- Understand and abide by CASA’s Confidentiality Policy at all times.
- Demonstrate a commitment to treat residents, volunteers, and co-workers in a respectful manner at all times.
- Attend and participate in all required training.
- Assist with training and supervision of volunteers.
- Agree to work a flexible schedule when required, which may include changing shifts to ensure 24-hour Shelter coverage, due to illness, absence, or vacation other staff members.
- Complete special projects as requested.
- Complete other duties as assigned.
- Bachelor’s degree in related human services or equivalent life experiences working with youth preferred.
- High School or equivalent and completion of 40 hours of DCF Child Care Standards 40 hour training required within first 90 days of employment may be substituted for education/experience.
- Ability to climb stairs, lifts up to 50 pounds, and carries children.
- Have experience working in a licensed childcare setting preferred.
- Agree to work a flexible schedule.
- Possess training and experience in domestic violence preferred.
- Demonstrate the willingness to drive agency vehicles.
- Possess the ability to function independently and work cooperatively as a member of a team.
- Possess a valid Florida State Drivers License and auto insurance card to be verified annually.
- Agree to participate in a Level II background check upon employment.