Shelter Youth Advocate
Job ID 3837 // Posted August 18, 2020

To provide support to youth and families residing at shelter with childcare, youth support groups, crisis counseling, safety planning, basic needs, and resources.

FLSA: Non-Exempt, Full Time

Illustrative Duties:

  • Provide crisis intervention, safety planning, and support to youth and their parents who are residing at shelter.
  • Provide survivors and their children with child care, basic needs, and resources.
  • Create and maintain a safe and comfortable environment for children and their parents in all designated areas for youth.
  • Assist in developing and administering an interactive youth programming schedule that includes activities that foster interaction, communication, creativity, learning and support.
  • Complete youth and family intakes, assessment forms, safety plans, and other necessary documents for the youth files.
  • Facilitate youth support groups.
  • Facilitate events and activities with survivors and their children.
  • Accompany survivors and their children to appointments with other agencies, as necessary.
  • Complete the youth center daily checklists.
  • Effectively respond to crisis situations in shelter per CASA policies.
  • Provide individualized interaction and crisis counseling with the children, including understanding their reactions to domestic violence.
  • Maintain record of daily activities of each child and enter the information into the appropriate database.
  • Coordinate transportation for survivors and their children in CASA vehicles as necessary, or provide planning routes to utilize the bus system.
  • Prepare rooms to receive new intakes by stocking with necessary supplies and ensuring rooms are in order and ready for the individual or family.
  • Perform tasks related to exits, including packing and storing of belongings as needed.
  • Maintain cleanliness and upkeep of all areas inside and outside that are designated for use by children.
  • Assist in enrollment of children in schools and/or daycare as needed.
  • Prepare food, serve, and feed children and families.
  • Clean rooms and family suites as needed.
  • May provide back up to crisis hotline as needed.


  • Participate in staff meetings.
  • Understand and abide by CASA’s Confidentiality Policy at all times.
  • Demonstrate a commitment to treat residents, volunteers, and co-workers in a respectful manner at all times.
  • Attend and participate in all required training.
  • Assist with training and supervision of volunteers.
  • Agree to work a flexible schedule when required, which may include changing shifts to ensure 24-hour Shelter coverage, due to illness, absence, or vacation other staff members.
  • Complete special projects as requested.
  • Complete other duties as assigned.


  • Bachelor’s degree in related human services or equivalent life experiences working with youth preferred.
  • High School or equivalent and completion of 40 hours of DCF Child Care Standards 40 hour training required within first 90 days of employment may be substituted for education/experience.
  • Ability to climb stairs, lifts up to 50 pounds, and carries children.
  • Have experience working in a licensed childcare setting preferred.
  • Agree to work a flexible schedule.
  • Possess training and experience in domestic violence preferred.
  • Demonstrate the willingness to drive agency vehicles.
  • Possess the ability to function independently and work cooperatively as a member of a team.
  • Possess a valid Florida State Drivers License and auto insurance card to be verified annually.
  • Agree to participate in a Level II background check upon employment.
  • Drop files here or
    Upload Your Resume in PDF or .docx format

Quick Escape

Hit Esc on your keyboard to be taken to

Branded by Stevie & Fern