Work in collaboration with the Housing and Resource Manager to maintain the Transitional Housing Program functions and activities. To provide transitional housing participants with quality services to include advocacy, support groups, and ongoing case management.
- Meet regularly with the Housing and Resource Manager to discuss program successes and barriers.
- Meet regularly with Transitional Housing staff individually and as a group.
- Oversee staff schedules, program projects, and volunteers.
- Monitor staff statistical reports and ensure timely submission.
- Assist with training housing advocates.
- Review Transitional Housing applications and meet with the applicant to further discuss eligibility.
- Provide orientation of transitional housing program to potential new residents
- Meet with survivors that are accepted into the program to provide them with the program overview, assist in setting goals, safety plan, and identity needs.
- Provide ongoing support, crisis counseling, information and referrals, and case management to survivors in the transitional housing program.
- Initiate and complete lease documents and guidelines.
- Coordinate or facilitate program activities and life skills workshops for residents and their children.
- Provide adult and youth support group facilitation.
- Facilitate resident’s complaints according to policy.
- Represent agency at community meetings as needed.
- Monitor maintenance needs of Transitional Housing units, grounds, and equipment.
- Transport and accompany residents and their children, in CASA vehicles as needed.
- Provide a written monthly progress for the resident files and participate in case reviews on a regular basis.
- Clean and prepare rooms to receive new intakes by stocking with necessary supplies and ensuring rooms are in order and ready for the individual or family.
- Maintain cleanliness and upkeep of all areas designated for use by participants
- Ensure that the pantry and fridge are stocked with a variety of appropriate foods and basic needs items at all times
- Monitor and inventory the level of food, linens, personal care items, and general supplies.
- Must be able to work within an empowerment-based service delivery system.
- Work with the volunteer coordinator to utilize volunteer services within the transitional housing program as needed.
- All other duties as assigned
- Participate in staff meetings
- Understand and abide by CASA’s Confidentiality Policy at all times and respect boundaries.
- Demonstrate a commitment to treat residents, volunteers, and co-workers in a respectful manner at all times.
- Attend and participate in all required trainings
- Assist with training and supervision of volunteers.
- Agree to work a flexible schedule when required, which may include changing shifts to ensure coverage, due to illness, absence, or vacation other staff members.
- Complete special projects and presentations as requested.
- Must report to work as an emergency essential personnel during emergencies.
- Bachelor’s Degree preferred.
- Experience working with survivors of domestic violence or other crisis experience preferred.
- Knowledge of community resources and the ability to maintain working relationships with other agencies.
- Ability to lift up to fifty (50) pounds.
- Willingness to drive agency vehicles as needed.
- Must have direct access to reliable transportation during all working hours.
- Ability to function independently and work cooperatively as a member of a team.
- Valid Florida State Driver’s License to be verified annually.
- Participate in a background check and fingerprinting upon employment.